This article only applies to InstallShield 2009 Express. Flexera Software no longer provides support for InstallShield 2009 Express but as a courtesy we have left this article available for any remaining InstallShield 2009 Express users. Please read Flexera Software's end of life policy as well as the end of life announcement for more information. In order to continue receiving support please upgrade to our latest version. Thank you for using Flexera Software products.
During Offline Activation of InstallShield 2009 Express, after saving the license.request file and clicking continue, a dialog states that the product is now registered. However, when InstallShield 2009 Express is launched, it fails with an error stating the product is not activated.